Zone3+ FAQ

Products & Sizing

What products are available to customise?
We have a range of products including Zone3 jackets, hoodies, and accessories such as backpacks and swim buoys.

What sizes do you offer?
For both men and women, we offer XS, S, M, L, XL, XXL.  Our accessories are available in one size only.

How do we ensure we order the right sizes?
We have comprehensive size guides.

Do you offer men’s and women’s version on all products?
Yes.

Ordering

How do order windows work?
We will open a two-week order window for your members to order their Zone3+ products. We will then confirm the final order numbers with the club contact before passing your orders to our production team.

What if I want to cancel my order?
You can change your mind up to the point your order window closes.

How long will it take?
Our Zone3+ products will be delivered directly to you within 28 days.

Can custom items be returned?
We are unable to accept returns on custom items.

Costs

Are there any set-up or design fees? 
No! We do not charge a set-up or design fee.

How much does it cost?
Get in touch with us to register your interest and we can send across a price list.  

How much does shipping cost?
Shipping costs will be calculated upon purchase.

When do we pay? 
Your club members will order via your club shop on our website and pay by credit/debit card on checkout. Full payment must be received before production can commence.

Minimums

What are the minimum order quantities on the Zone3+ range?
5 units per item.